The first thing you should try if you have a problem with SafeScreen is download an update for the software. If this doesn't work, try the other support options below.
If the update does not alleviate your problem, check the PixAlert support messageboard to see if your problem is dealt with there.
If you still have the problem, please email PixAlert support at this email address (copy and paste, and remove spaces):
safescreen . support @ pixalert . com