PixAlert Support
Having selected from the PixAlert product suite you'll want to maximize the value of your investment by ensuring that you effectively manage your system so that your organization gets all the benefit.
Our customers tell us that application support and utilization expertise is critical for maintaining a successful system and promoting adoption. Our Customer Support is dedicated to helping customers succeed on all fronts and get the most value from our products. To meet the business needs of all companies, we offer several multi-channel support offerings that provide expert-level customer support, best practices, and administrative knowledge to meet your business needs.
To ensure that our customers receive the level of support required by their organization and business needs, we have designed a simple multi-tier approach, with 3 levels:
